Messaging

In capital markets, there can often be many intermediaries between Issuers and Investors. Brokers, Advisors, Custodians, CSDs or other counterparties sit between the Issuer and Investor, all of which operate on their own systems. Due to this, direct communication between the Issuer (or their delegated Agents) and their Investors is often difficult and indirect. Generally, the Issuer and their Agent(s) are unable to directly and quickly communicate with Investors and vice versa.

Through the Messaging feature that can be utilised via T-REX Servicing, Issuers/Agents and Investors can establish a direct channel of communication. Issuers can bring efficiency and ease to their Investor relations and operational interactions, for example in relation to corporate events, announcements, company results and other communications.

Our Messaging feature is integrated into the T-REX Servicing dashboard and offers:

Issuers and their Agent(s) to:

• Instantly send to a single or group of Investors based on a number of properties, including their position status, Investor status (professional or retail), their country of residence and so on
• Utilise conventional communication features such as message attachments. Extra functionality such as archiving coming soon

Investors to:

• Directly receive investment information from the source, i.e. from Issuers and their Agents
• View messages directly received from Issuers and Agents via their T-REX Servicing Dashboard

The utilisation of this shared infrastructure can act as a communication channel to re-establish, at scale, a direct relationship between Issuers and Investors. This communication channel is functional across the token’s lifecycle, from the initial issuance to its maturity.